Magento 2 CRM Integrations to Supercharge Your Ecommerce Business in 2024
Magento 2 is quickly becoming one of the most popular eCommerce platforms in the world.
One reason for its popularity is that Magento 2 is one of the few platforms that support both CRM and eCommerce applications. This makes it perfect for companies that need to manage customer data and sales activities from a single platform.
What is CRM?
CRM is software that helps to manage and organize customer relationships by tracking customers’ information and providing useful information to marketing teams to plan their strategies.
CRM provides a lot of benefits for your business, from customer retention to increased productivity. A CRM tool lets you store customers’ contact details, record service issues, identify sales opportunities, and handle a marketing campaign.
A Customer Relationship Management system collects, organizes, and manages all of your customer data, so you can enhance the customer experience, streamline communication, track the buyer’s journey for every individual you interact with, and improve data management.
Why are CRMs important?
CRMs help streamline marketing efforts, accounting, sales processes, and customer service and automate key tasks. Your entire team is able to access and edit customer information and customer journey. The overall goal is to increase sales and improve the customer experience.
In 2022, we found out that overall CRM usage increased from 56% to 74%. Expected to turn the CRM sector into an $80 billion industry by the end of 2025.
When it comes to CRM integrations, there are a number of different solutions that can be put in place. Whether you need to add an email capture solution, a lead capture tool, or an automated marketing campaign manager, there is a suitable solution waiting for you.
There are countless CRM integrations available for Magento, but which one is the best for your needs? Depending on the specific requirements of your business, you may need a different type of CRM integration.
There are 2 ways you can integrate a CRM in Magento 2, one is third-party integration services and another one is Magento 2 CRM extensions which are specially designed for Magento 2 stores.
Below, we outline some of the best CRM for Magento 2 in 2023:
Salesforce is one of the most popular CRM systems on the market and is widely used by businesses of all sizes. It has integrations with a number of different platforms and can be used to manage your customer data alongside your sales data. This integration allows you to link your Magento 2 store to your Salesforce account and use all the features that Salesforce has to offer.
Magento Salesforce CRM integration offers an intuitive interface and a broad range of features, making it an attractive option for businesses that need to manage complex sales operations. A few key features of Salesforce that make it a great choice for Magento 2 are its automation capabilities, integrations with a lot of third-party tools, support for AI and machine learning, and scalability.
2. Zendesk
Zendesk is another leading CRM platform that has a strong track record of providing excellent customer service. It offers many features that are unique to CRMs, such as the ability to manage client relationships in one place, integrate with numerous other platforms, and offer automated marketing campaigns.
Zendesk is a CRM solution that many eCommerce businesses swear by. It has a wide range of features, such as customer data tracking, support ticketing, and more. Plus, it’s extremely easy to use and affordable. Zendesk is also well-known for its support for smartphones and tablets, giving customers the ability to access their data from anywhere.
Also, Read Here:Best eCommerce Tools to Improve Your Business
3. HubSpot
HubSpotCRM is an all-in-one software interface. It’s super easy to keep all clients’ information in one place. There are a lot of tools and features available in HubSpot, like customizable email templates, social media scheduling, sales pipelines, and more, to scale and grow our clients’ businesses.
HubSpot’s CRM has all the integrations and tools that you need for sales, marketing, customer service, and content management!
4. Zoho CRM
Zoho– A comprehensive solution for streamlining your business operations, improving communication, simplifying your daily work processes, and a lot more.
Zoho’s suite of applications helps you to build a platform that meets your specific needs and is always available to provide support.
Zoho’s integration with Magento 2 automates the synchronization of store data like invoices, orders & products with Zoho CRM & improves sales, and measures its performance. Magento Zoho CRM integration will be a game changer for your Magento 2 store because of its effective syncronizations.
5. Vtiger CRM
Vtiger CRM is a powerful software that boosts business productivity and improves customer experience. Vtiger CRM offers business-centric solutions to help you get complete control over business operations.
With Vtiger CRM, you can improve business outcomes. Vtiger gives you the flexibility to customize your business operations for your eCommerce Business. Manage customer service, policy sales and renewals, marketing campaigns, and retention on a single platform.
Vtiger is feature-rich software that can help sales, marketing, and support teams be more productive, making it the best CRM solution for all business sizes.
- Increase revenue through better deals and follow-ups
- Improve customer relations
- Accelerate the sales cycle
- Better internal communication and collaboration
- Boost sales and support team productivity
You can also check our website for Magento ERP Integration Services.
Take The Full Advantage of CRM for Your Magento 2 Store
It’s no secret that a strong CRM system is important to Successful eCommerce Businesses. CRM is one of the most important business systems for modern businesses. It manages customer data, sales data, and other information to help organizations run smoothly.
Magento offers great flexibility when it comes to CRM integrations. That means you have plenty of options when it comes to choosing the best one for your business. However, not all Magento CRM platforms are compatible with Magento 2. Before making a purchase, be sure to research which the best Magento CRM platform is the perfect fit for your needs.
Each of these CRM integrations has its own benefits and drawbacks, so it’s important to choose the right one for your business. Keep this list of Magento CRM integration in mind as you plan your next migration to Magento 2 in 2023! Looking for Magento support? We are here to help and provide Magento support & Maintenance service.
