CLIENT
Bathroom And Toilet Spares
INDUSTRY
Home Improvement or Plumbing Supplies
TECHNOLOGY
Shopify
About Customer:
Bathroom And Toilet Spares company is part of The Davis Group of Companies and is known as the leading brand when it comes to the plumbing and bathroom industry dedicated to making bathrooms elegant and modern in the U.K. and across the globe, and with such a reputation built on quality, expertise, and exceptional customer service, the company has grown into a trusted supplier of shower, bathroom, and toilet spares across the UK and beyond.
The company not only offers a wide range of high-quality bathroom products (like brassware, basin accessories, tap spares, and so on) but also provides expert help when it comes to identifying the right bathroom and shower spares as their expert aesthetics team guide their customers perfectly to choose products that go well with the look of their bathroom area. Moreover, supported by a team of skilled professionals, they work closely with plumbers and end-users to provide a smooth and efficient experience.
Client’s Needs:
Bathroom And Toilet Spares required a flawless yet highly technical migration from Magento to BigCommerce, aiming to enhance scalability, performance, and operational efficiency. The challenge lay in ensuring a data-intensive transition, including complex product catalogues, customer databases, order histories, and SEO structures, without compromising site integrity or user experience. Additionally, the client sought to optimize checkout flows, improve site speed, and integrate advanced third-party applications for enhanced functionality. The migration demanded custom API integrations, robust security measures, and a strategic SEO-preserving approach to maintain visibility and confirm undisturbed operations during and after the transition.
Challenges:
Migrating Bathroom And Toilet Spares from Magento to BigCommerce presented several technical challenges that required a strategic and meticulous approach. One of the primary concerns was making sure that there would be uninterrupted data migration, including complex product categories, customer databases, and historical order data, without data loss, duplication, or inconsistencies. Since Magento and BigCommerce have different database structures, mapping data fields correctly and preserving product attributes, metadata, and SEO elements was a significant challenge.
Another hurdle was the theme setup and customization. While BigCommerce offers flexible themes, adapting it to match the client’s specific design requirements requires custom CSS, JavaScript modifications, and layout restructuring. Guaranteeing a fully responsive, fast-loading, and user-friendly UI while maintaining the brand identity was crucial.
The mega menu setup added another layer of complexity. Since it needed to be dynamic and easily manageable by the client, we had to integrate custom scripts and structured navigation logic to secure a synchronized, scalable, and easily updatable structure.
Configuring payment gateways and shipping methods posed integration challenges, particularly in aligning them with the client’s existing workflows. Ensuring secure API integrations, real-time payment processing, and multi-region shipping compatibility required extensive testing and debugging.
Additionally, domain integration and DNS configuration needed careful handling to avoid site downtime and ensure a without friction transition. Lastly, post-migration, performance optimization and rigorous testing were necessary to verify store functionality, checkout processes, and mobile responsiveness, ensuring a flawless shopping experience post-launch.
Solutions:
As we aimed for a smooth transition from Magento to BigCommerce for Bathroom And Toilet Spares, we implemented a highly structured and technically sound migration strategy that covered everything from store setup to performance optimization.
The first step was setting up the BigCommerce account, configuring essential settings, and optimizing the backend to align with the client’s business model. Given the shift from Magento’s architecture, careful planning was required to ensure a scalable and efficient store infrastructure on BigCommerce.
We then installed and customized the theme as per the client’s specific branding and UI/UX preferences. BigCommerce themes come with predefined structures, but to match the unique design requirements, our team worked extensively with custom CSS, JavaScript, and advanced theme modifications to enhance both aesthetics and functionality.
One of the most complex aspects was data migration, involving categories, products, customer records, and historical transactions. Since Magento and BigCommerce have different database architectures, we developed custom data mapping techniques to preserve product attributes, metadata, and SEO properties without any discrepancies.
For a seamless shopping experience, we carefully configured store content, shipping methods, and payment gateways, providing all integrations were secure, fully compliant, and synchronized with real-time data processing systems.
The mega menu was dynamically set up to provide users with an intuitive and easily navigable storefront. Given the complexity of Bathroom And Toilet Spares’ product categories, we implemented a structured navigation logic to ensure scalability and effortless management.
Additionally, domain integration and DNS configuration were executed with minimal downtime, maintaining a perfect transition without affecting SEO rankings or user experience. By the end of the process, the client had a high-performing, feature-rich, and fully optimized BigCommerce store tailored to their exact needs.
Final Result:
This whole project took us almost 160+ hours of detailed development and optimization of the whole new website, thus we successfully completed the migration from Magento to BigCommerce, delivering a faster, more efficient, and user-friendly e-commerce experience for Bathroom And Toilet Spares.
The new BigCommerce store saw a 69% improvement in page load speed, leading to a 32% decrease in bounce rates and a 37% increase in customer engagement. With a fully optimized mega menu and structured navigation, users experienced a 40% faster product discovery rate, improving overall shopping efficiency.
The seamless data migration ensured that 100% of product categories, customer records, and order histories were accurately transferred without data loss. Additionally, with an enhanced user experience, dynamic store functionality, and improved backend efficiency, Bathroom And Toilet Spares now operates with higher scalability, reduced maintenance efforts, and increased revenue potential.
