Category: e-Commerce

How to Retain Customers in Retail?

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“Old is gold” – this saying is still so true even today. The same goes for customers. As per consumer loyalty statistics, 65% of business comes from existing old potential customers of the company. As per research, existing customers are much more valuable than new customers. New customers are good to have for business revenue,…

Black Friday eCommerce Strategies For 2024

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The countdown of Black Friday has already begun. It is the most important day for retailers and Holiday shoppers. On Black Friday, Adobe found consumers spent $6.3 million per minute online, or $27.50 per person, on average. So, it is crucial to plan ahead for Black Friday eCommerce 2021, since shoppers spend more money on…

Top 12 Essential eCommerce Website Features

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With the pandemic raging across the world last year,studies have shown COVID-19 has boosted online shopping by $183 billion. The same survey revealed that online shopping spending was up to $844 billion from March 2020 to February 2021. The figures indicate a greater adoption of eCommerce. So, while most companies and businesses are embracing this…

Everything You Need to Know about D2C Commerce

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The Direct-to-Consumer (D2C) is one of the fastest-growing popular routes for manufacturers and CPG (Consumer Packaged Goods) brands to enter the market directly rather than through a middle-man. It is a perfect model to “cut out” the middleman participation. A study shows that 55% of consumers favour shopping directly from the brand manufacturer instead of…

Impact of Covid-19 on eCommerce Businesses

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  2020 has been a challenging year for everyone. The outbreak of the COVID-19 pandemic affected almost all sectors including education, finance, business models, medical treatments, and the most important sector like e-commerce. This outbreak increased the scope of digitalization in every aspect including consumer shopping behavior. E-commerce developed like never before. The standardized lockdown…

How chatbot benefits your eCommerce business

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A chatbot is a software application developed to conduct an online conversation for customer inquiries through text or speech. Chatbots are used instead of living human agents for solving general inquiries. The chatbots in e-commerce are getting more popular due to their benefits. The continuous emergence of artificial intelligence and machine learning leads to the…

Best Practices for Improving e-Commerce Checkout Flow

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best ecommerce checkout practices

An overview of the e-commerce checkout process: An eCommerce checkout process is like a grand finale for an ecommerce website that includes specific steps that a consumer should follow to complete a purchase. It is the place where the patron finalizes the choices of products, confirms the shipping selection and makes the payment to purchase…